Zoom wants you to drop Microsoft Office and Google Workspace for its new AI software tools

Zoom's usage lives up to its name (Image credit: Shutterestock)

Zoom's new Workflow Automation looks to save you time on repetitive tasks
It won’t cost you any more, and is available now
Zoom AI now alsosupports even more languages

Zoom has lifted the wraps off a new AI-powered tool designed to assist workers with repetitive and administrative work, freeing them up more time to produce meaningful outcomes.

The new Workflow Automation service centers around no-code automation templates that users can select and tweak to get certain tasks done for them, promising support for third-party apps as well as the company’s own software.

Head of Team Chat, Wei Li, described the feature as easy to use for workers who aren’t technically minded, adding: “Empowering people with AI to help them get more done is core to what we do at Zoom.”

Zoom on AI-powered productivity software

In its announcement, Zoom described how Workflow Automation could be used to generate summaries after meetings, and have that summary added directly into a Zoom Doc, Google Doc or Word document, before automatically sharing that document in a Team Chat channel, all without the involvement or direction of a worker (beyond the initial setup).

Zoom slated its competitors for requiring workers to possess a certain amount of technical knowledge, adding that its no-code technology can be used by virtually anyone for pretty significant productivity boosts.

At the same time, the California-based company previously known for its video conferencing software – which now wants to be known for its AI-enhance Workplace software – added new features to its AI Companion tool.

With hybrid working still commonplace in many industries, companion audi in Zoom Rooms promises to enhance the experience by using workers’ individual laptops as additional microphones for clearer audio, rather than requiring companies to invest in multiple in-room mics.

Zoom is also adding a YouTube app within Zoom Meetings “soon,” promising native and lag-free video sharing for each individual participant rather than a cumbersome screen sharing experience.

Furthermore, support for Chinese (Traditional and Simplified), French, German, Japanese, Portuguese, Spanish, Italian, Korean, Indonesian, Polish, Russian, Swedish, Turkish, Vietnamese and Dutch (Netherlands) have all been added to extend the company’s reach into many of the world’s most populous countries.

Paying Zoom subscribers can now access Workflow Automation at no additional cost with versions 6.3.10 and above of the desktop app.

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With several years’ experience freelancing in tech and automotive circles, Craig’s specific interests lie in technology that is designed to better our lives, including AI and ML, productivity aids, and smart fitness. He is also passionate about cars and the decarbonisation of personal transportation. As an avid bargain-hunter, you can be sure that any deal Craig finds is top value!