Employee burnout in retail contact centers isn't just a personnel issue—it's a notable business challenge threatening to eat away at productivity, morale, and profits. Retailers are increasingly turning to AI, specifically conversational AI, to help reverse this damaging trend. Organizations implementing AI signifies a profound shift in how retailers can cultivate sustainable, empowere [...]
Day three of Amazon's Big Spring Sale is underway, and I've been combing through not only Amazon's daily deals, but other retailers like Best Buy, Walmart, and Samsung to find you the best TV deals so you can upgrade without breaking your budget. [...]
Digital license plates sold by Reviver, already legal to buy in some states and drive with nationwide, can be hacked by their owners to evade traffic regulations or even law enforcement surveillance. [...]
In summer 2023, the Biden administration announced its plan to certify devices with a logo indicating powerful cybersecurity. Now, as Biden navigates his last couple weeks in office, the White House has launched the US Cyber Trust Mark. The green shield logo will adorn any product which passes accreditation tests established by the US National Institute of Standards and Technology (NIST). <br [...]