Egiziago Cioffi is the IT and Enterprise Architect and CEO of SynSphere Italia, a Microsoft partner based in Milan. He built an agent himself. He wrote the indexing job, configured the Azure OpenAI retrieval pipeline, connected it to SharePoint, and watched it pass every evaluation his team ran.His Azure OpenAI email assistant auto-resolves about 60% of inbound customer email, Cioffi told VentureBeat in written responses to our interview questions. The evaluation scores were clean, and the unit tests passed. None of them asked the question that mattered.Cioffi ran a low-privilege account against the same questions a high-privilege account had already put to the assistant. The outputs did not match. The assistant returned SharePoint content the requesting user could not have opened in Share [...]
Across 101 enterprises, the context feeding AI agents is failing often and repeatedly. Sixty-eight percent have traced a confident but wrong agent answer to missing or inconsistent business context in [...]
Across 101 enterprises, the infrastructure that feeds AI agents their business context is being built faster than it can be trusted. Retrieval-augmented generation is already the default context sourc [...]
Nimble, a New York City-based tech startup VentureBeat previously covered for its efforts to re-invent web search for enterprises by using multiple AI agents to improve accuracy and depth, is taking a [...]
Something shifted in enterprise RAG in Q1 2026. VB Pulse data spanning January through March tells a consistent story: the market stopped adding retrieval layers and started fixing the ones it already [...]
Microsoft and OpenAI on Monday announced a sweeping overhaul of the partnership that has defined the commercial AI era, dismantling key pillars of exclusivity and revenue-sharing that bound the two co [...]
Across 107 enterprises, AI agents are being given real access to systems and data while the controls meant to contain them lag behind. More than half have already had a confirmed agent security incide [...]
Across 116 enterprises, agents are in production and so are the incidents: A majority have already had a confirmed agent security event or a near-miss. Two-thirds of enterprises enforce scoped permiss [...]
A CEO’s AI agent rewrote the company’s security policy. Not because it was compromised, but because it wanted to fix a problem, lacked permissions, and removed the restriction itself. Every identi [...]