2025-04-10
Employee burnout in retail contact centers isn't just a personnel issue—it's a notable business challenge threatening to eat away at productivity, morale, and profits. Retailers are increasingly turning to AI, specifically conversational AI, to help reverse this damaging trend. Organizations implementing AI signifies a profound shift in how retailers can cultivate sustainable, empowered workforces capable […]
2025-02-28
The keyword for the iPhone 16e seems to be "compromise." In this episode, Devindra chats with Cherlynn about her iPhone 16e review and try to figure out who this phone is actually for. Also, [...]
2025-02-25
US-based employee screening services provider DISA Global Solutions said it was breached by hackers, putting the personally identifiable information of 3.3 million people at risk.<br /> While DI [...]