2025-04-10
Consider These AI Strategies to Reduce Retail Employee Burnout
Employee burnout in retail contact centers isn't just a personnel issue—it's a notable business challenge threatening to eat away at productivity, morale, and profits. Retailers are increasingly turning to AI, specifically conversational AI, to help reverse this damaging trend. Organizations implementing AI signifies a profound shift in how retailers can cultivate sustainable, empowered workforces capable […]
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2025-04-28
Combating Clinician Burnout with AI: A 2025 Vision for Smarter Healthcare Workflows
The healthcare landscape as we knew it, like several other industries, has been fundamentally transformed by artificial intelligence over the past couple of years. While many debate the benefits and d [...]
2025-11-05
How Anthropic's Claude cuts SOC investigation time from 5 hours to 7 minutes
Integrating AI models directly into extended detection and response (XDR) platforms is delivering breakthrough improvements in SOC investigation speed and accuracy.In an exclusive interview with Ventu [...]
2025-11-30
Hybrid cloud security must be rebuilt for an AI war it was never designed to fight
Hybrid cloud security was built before the current era of automated, machine-based cyberattacks that take just milliseconds to execute and minutes to deliver devastating impacts to infrastructure. The [...]
2025-08-23
Apple claims an ex-employee stole Apple Watch trade secrets for Oppo
Apple is going after another one of its previous employees for allegedly sharing trade secrets with a new employer. Apple's lawsuit listed Chen Shi, a former employee who worked on the Apple Watc [...]
2025-10-09
Zendesk launches new AI capabilities for the Resolution Platform, creating the ultimate service experience for all
Presented by ZendeskZendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk [...]