ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same for everyone else.Organizations have spent three years running pilots that stall when AI gets to the execution layer. The agent can identify the problem and recommend a fix, then hand it back to a human because it lacks the permissions to finish the job or because no one trusts it to act autonomously inside a governed environment. The gap most teams are hitting isn't capability. It's governance and workflow continuity.<br /> <br /> ServiceNow's answer is a new framework called Autonomous Workforce; a new employee-facing product called EmployeeWorks built on its Decemb [...]
Echelon, an artificial intelligence startup that automates enterprise software implementations, emerged from stealth mode today with $4.75 million in seed funding led by Bain Capital Ventures, targeti [...]
Serval is making Catalyst, its AI agent for building enterprise automations, generally available Thursday and enabling it by default for customers — allowing teams of AI agents to decide what should [...]
ServiceNow announced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrai [...]
Perplexity, the AI-powered search company valued at $20 billion, announced on Wednesday at its inaugural Ask 2026 developer conference that its multi-model AI agent, Computer, is now available to ente [...]
Enterprise AI has largely been built around context engineering. Teams connect enterprise systems, generate chunks and embeddings, build retrieval pipelines, and assemble the context needed by individ [...]
Jensen Huang walked onto the GTC stage Monday wearing his trademark leather jacket and carrying, as it turned out, the blueprints for a new kind of monopoly.The Nvidia CEO unveiled the Agent Toolkit, [...]
Enterprise AI has a new infrastructure problem: companies are accumulating agents faster than they are developing systems to govern them.Gartner estimates that the average global Fortune 500 company w [...]
Anthropic on Tuesday launched Claude Tag, a new product that embeds its most advanced AI model directly inside Slack as a persistent, shared teammate that anyone on a team can delegate work to by simp [...]
Zip, the AI procurement platform valued at $2.2 billion, announced two products on Monday that mark a turning point in its evolution from procurement software to autonomous AI platform: a suite of fiv [...]