2025-03-26
Observe launches VoiceAI agents to automate customer call centers with realistic, humanlike voices that don’t interrupt
Observe.AI has officially launched VoiceAI agents, a solution designed to automate routine customer interactions in contact centers. The latest addition to the company’s AI-driven conversational intelligence platform, VoiceAI agents aim to improve customer experience while reducing operational costs. With this release, Observe.AI is positioning itself as the only complete AI-powered platform that supports enterprises across […]
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2025-12-22
While everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months
While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]
2025-11-13
Upwork study shows AI agents excel with human partners but fail independently
Artificial intelligence agents powered by the world's most advanced language models routinely fail to complete even straightforward professional tasks on their own, according to groundbreaking re [...]
2025-02-28
Engadget Podcast: iPhone 16e review and Amazon's AI-powered Alexa+
The keyword for the iPhone 16e seems to be "compromise." In this episode, Devindra chats with Cherlynn about her iPhone 16e review and try to figure out who this phone is actually for. Also, [...]
2025-11-19
The Google Search of AI agents? Fetch launches ASI:One and Business tier for new era of non-human web
Fetch AI, a startup founded and led by former DeepMind founding investor, Humayun Sheikh, today announced the release of three interconnected products designed to provide the trust, coordination, and [...]
2025-12-02
Amazon's new AI can code for days without human help. What does that mean for software engineers?
Amazon Web Services on Tuesday announced a new class of artificial intelligence systems called "frontier agents" that can work autonomously for hours or even days without human intervention, [...]
2025-10-29
The missing data link in enterprise AI: Why agents need streaming context, not just better prompts
Enterprise AI agents today face a fundamental timing problem: They can't easily act on critical business events because they aren't always aware of them in real-time.The challenge is infrast [...]