Petco has accidentally exposed a whole lot of customer data and personal information, according to a report by TechCrunch. This is thanks to a security lapse involving its Vetco clinics website, forcing the company to take a portion of that site offline.<br /> Petco has confirmed the leak and TechCrunch noted that the security lapse allowed anyone to download customer records without login information. The exposed data includes customer names, driver's license numbers, dates of birth, Social Security numbers and even financial information. It also includes customer records from visits to Vetco, like medical histories, pet names, vaccination records and other stuff like that.<br /> This was due to an incorrect software setting that made a number of files accessible online, [...]
Netomi, the San Francisco-based startup building AI systems for enterprise customer service, said Thursday that it has raised $110 million in new funding in a round led by Accenture Ventures, with par [...]
One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer [...]
Every enterprise running AI coding agents has just lost a layer of defense. On March 31, Anthropic accidentally shipped a 59.8 MB source map file inside version 2.1.88 of its @anthropic-ai/claude-code [...]
Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by [...]
While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]
Most enterprise security programs were built to protect servers, endpoints, and cloud accounts. None of them was built to find a customer intake form that a product manager vibe coded on Lovable over [...]
Intercom is taking an unusual gamble for a legacy software company: building its own AI model.The 15-year-old, Dublin, Ireland-based massive customer service platform announced Fin Apex 1.0 on Thursda [...]