When accurate AI is still dangerously incomplete

Typically, when building, training and deploying AI, enterprises prioritize accuracy. And that, no doubt, is important; but in highly complex, nuanced industries like law, accuracy alone isn’t enou [...]

Engadget Podcast: iPhone 16e review and Amazon's AI-powered Alexa+

The keyword for the iPhone 16e seems to be "compromise." In this episode, Devindra chats with Cherlynn about her iPhone 16e review and try to figure out who this phone is actually for. Also, [...]

Netomi raises $110 million as Accenture and Adobe bet on AI for customer service

Netomi, the San Francisco-based startup building AI systems for enterprise customer service, said Thursday that it has raised $110 million in new funding in a round led by Accenture Ventures, with par [...]

Vercel breach exposes the OAuth gap most security teams cannot detect, scope or contain

One employee at Vercel adopted an AI tool. One employee at that AI vendor got hit with an infostealer. That combination created a walk-in path to Vercel’s production environments through an OAuth gr [...]

Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M

One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer [...]

All the tech and gadgets announced at CES 2026

It's the first week of a new year and there's no time for the tech world to slowly ease back into things following the holidays. That's because CES 2026 is in full swing, with all manne [...]

As enterprises confront AI agent sprawl, xpander wants them to own their own control and context layer

Enterprise AI has a new infrastructure problem: companies are accumulating agents faster than they are developing systems to govern them.Gartner estimates that the average global Fortune 500 company w [...]

While everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months

While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]

Orchestration is the new challenge for CX in the age of AI agents

Presented by Tata Communications Enterprises are deploying AI agents, voice AI, and automation across messaging, voice, and digital channels faster than the architecture meant to support it. Most of t [...]