The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent.Fin Operator [...]
OpenAI on Wednesday launched GPT-Live, a pair of new voice models that fundamentally redesign how people talk to ChatGPT — replacing the company's existing Advanced Voice Mode with an architect [...]
May Habib, co-founder and CEO of Writer AI, delivered one of the bluntest assessments of corporate AI failures at the TED AI conference on Tuesday, revealing that nearly half of Fortune 500 executives [...]
There’s no longer any question that Threads and Bluesky have created the most viable alternatives to the platform once known as Twitter. But while the two services may share some of the same goals, [...]