2025-10-13

This new AI technique creates ‘digital twin’ consumers, and it could kill the traditional survey industry

A new research paper quietly published last week outlines a breakthrough method that allows large language models (LLMs) to simulate human consumer behavior with startling accuracy, a development that could reshape the multi-billion-dollar market research industry. The technique promises to create armies of synthetic consumers who can provide not just realistic product ratings, but also the qualitative reasoning behind them, at a scale and speed currently unattainable.

For years, companies have sought to use AI for market research, but have been stymied by a fundamental flaw: when asked to provide a numerical rating on a scale of 1 to 5, LLMs produce unr [...]