Intel ditches human customer support for 'one of the first of its kind in the semiconductor industry' system made up of Copilot-powered AI agents
Ask Intel is an AI-powered assistant replacing phone-based support and centralizing warranty, troubleshooting, and case management online. [...]
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Microsoft launches 'Hey Copilot' voice assistant and autonomous agents for all Windows 11 PCs
Microsoft is fundamentally reimagining how people interact with their computers, announcing Thursday a sweeping transformation of Windows 11 that brings voice-activated AI assistants, autonomous softw [...]
Microsoft announces Copilot Cowork with help from Anthropic — a cloud-powered AI agent that works across M365 apps
If you thought Anthropic was about to run away with the enterprise AI business...you're not totally off the mark, actually.This morning, Microsoft announced "Copilot Cowork" a new cloud [...]
Microsoft Copilot gets 12 big updates for fall, including new AI assistant character Mico
Microsoft today held a live announcement event online for its Copilot AI digital assistant, with Mustafa Suleyman, CEO of Microsoft's AI division, and other presenters unveiling a new generation [...]
Microsoft's AI Futurist explains how he uses Copilot — and the real-world problems enterprises are solving with agents
Microsoft used its Build 2026 conference this week to push a clear message: agents are rapidly moving into production throughout enterprise systems, and the winning platform will be the one that gives [...]
Upwork study shows AI agents excel with human partners but fail independently
Artificial intelligence agents powered by the world's most advanced language models routinely fail to complete even straightforward professional tasks on their own, according to groundbreaking re [...]
Microsoft says ungoverned AI agents could become corporate 'double agents.' Its fix costs $99 a month.
Microsoft today announced the general availability of Agent 365 and Microsoft 365 Enterprise 7, two products designed to bring security and governance to the rapidly growing population of AI agents op [...]
Microsoft’s Copilot can now build apps and automate your job — here’s how it works
Microsoft is launching a significant expansion of its Copilot AI assistant on Tuesday, introducing tools that let employees build applications, automate workflows, and create specialized AI agents usi [...]