Destination
10 Best AI Customer Support Software with Help Desk Features (2025)

Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful artificial intelligence to automate responses, assist agents, and improve customer satisfaction. Below is a comparison of some of the leading platforms, followed by detailed insights into each. […]<br /> The post 10 Best AI Customer Support Software with Help Desk Features (2025) appeared first on Unite.AI. [...]

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Destination
How to use your iPhone as a webcam with your Mac

If you want to upgrade your video call setup without buying an external webcam, your iPhone can help. With macOS Ventura or later, Apple’s Continuity Camera feature allows users to turn their iPhone [...]

Match Score: 52.40

venturebeat
Netomi raises $110 million as Accenture and Adobe bet on AI for customer service

Netomi, the San Francisco-based startup building AI systems for enterprise customer service, said Thursday that it has raised $110 million in new funding in a round led by Accenture Ventures, with par [...]

Match Score: 51.89

venturebeat
Intercom, now called Fin, launches an AI agent whose only job is managing another AI agent

The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent.Fin Operator [...]

Match Score: 48.02

venturebeat
Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M

One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer [...]

Match Score: 47.85

venturebeat
Serval’s super agent Catalyst creates roving background agents to identify and fix IT issues before they’re ticketed

Serval is making Catalyst, its AI agent for building enterprise automations, generally available Thursday and enabling it by default for customers — allowing teams of AI agents to decide what should [...]

Match Score: 44.23

Destination
Norton VPN review: A VPN that fails to meet Norton's standards

One thing I need to make clear right from the start: this is a review of Norton VPN (formerly Norton Secure VPN, and briefly Norton Ultra VPN) as a standalone app, not of the VPN feature in the Norton [...]

Match Score: 42.13

venturebeat
Nvidia's DGX Station is a desktop supercomputer that runs trillion-parameter AI models without the cloud

Nvidia on Monday unveiled a deskside supercomputer powerful enough to run AI models with up to one trillion parameters — roughly the scale of GPT-4 — without touching the cloud. The machine, calle [...]

Match Score: 42.01

venturebeat
Tome's founders ditch viral presentation app with 20M users to build AI-native CRM Lightfield

Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by [...]

Match Score: 36.75

venturebeat
While everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months

While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]

Match Score: 34.68