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The AI context gap: Enterprise AI organizations have a trust problem, not a retrieval problem — and most are still building the fix
Across 101 enterprises, the infrastructure that feeds AI agents their business context is being built faster than it can be trusted. Retrieval-augmented generation is already the default context sourc [...]
Slack’s Slackbot can now pull your CRM data, generate charts, and send DocuSigns — all from a chat message.
Five years and $27.7 billion after Salesforce acquired Slack, the two products are finally starting to function as a single system. On Tuesday, Slack launched an integration that connects Slackbot — [...]
Tome's founders ditch viral presentation app with 20M users to build AI-native CRM Lightfield
Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by [...]
Agentic security: Enterprises enforce agent permissions two-thirds of the time — and isolate high-risk agents less than one in five
Across 116 enterprises, agents are in production and so are the incidents: A majority have already had a confirmed agent security event or a near-miss. Two-thirds of enterprises enforce scoped permiss [...]
Agentic orchestration: Enterprise AI organizations know how to govern agents but still can't meter what they cost
Across 107 enterprises, agentic orchestration is not a choice of a single platform.The typical enterprise runs three orchestration platforms at once, and selects them for flexibility across models rat [...]
Amazon’s OpenAI gambit signals a new phase in the cloud wars — one where exclusivity no longer applies
Amazon Web Services on Tuesday launched one of the most consequential enterprise AI plays in the company's 20-year history, simultaneously bringing OpenAI's most powerful models to its Bedro [...]
Agentic orchestration: Enterprise AI organizations have a deployment problem, not a platform problem — and most are calling chatbots agents
Across 101 enterprises, agent orchestration is consolidating onto model-provider platforms — Anthropic’s Claude leads by a wide margin — chosen for the gravity of the underlying model and judged [...]
Slack adds 30 AI features to Slackbot, its most ambitious update since the Salesforce acquisition
Slack today announced more than 30 new capabilities for Slackbot, its AI-powered personal agent, in what amounts to the most sweeping overhaul of the workplace messaging platform since Salesforce acqu [...]