'No customer or user wakes up and says, "I hope I get to talk to a chat bot or an AI agent today"': Survey claims brands which sound more "human" will get ahead in the AI age
Shoppers and customers are crying out for real human connections – they only want to use AI as a discovery layer, much like Google. [...]
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LG Sound Suite review: Dolby Atmos FlexConnect in a powerful package
The premise seems simple enough. LG promises that you can set its Sound Suite speakers anywhere and Dolby’s home theater tech will make them perform well. The soundbar, subwoofer and speakers don’ [...]
How an Oregon court became the stage for a $115,000 showdown between Meta and Facebook creators
Some of the most successful creators on Facebook aren't names you'd ever recognize. In fact, many of their pages don't have a face or recognizable persona attached. Instead, they run pa [...]
Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M
One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer [...]
As enterprises confront AI agent sprawl, xpander wants them to own their own control and context layer
Enterprise AI has a new infrastructure problem: companies are accumulating agents faster than they are developing systems to govern them.Gartner estimates that the average global Fortune 500 company w [...]
The agent evaluation gap: Enterprise AI organizations have a reality-alignment problem, not a coverage problem — and most are shipping to production anyway
Across 157 enterprises, organizations are granting AI agents more autonomy while trusting the evaluations meant to gate that autonomy less. Half have already shipped an agent that passed their interna [...]
Most enterprises can't stop stage-three AI agent threats, VentureBeat survey finds
A rogue AI agent at Meta passed every identity check and still exposed sensitive data to unauthorized employees in March. Two weeks later, Mercor, a $10 billion AI startup, confirmed a supply-chain br [...]