Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to handle real customer interactions, they often have no idea how those agents are making decisions.The new capabilities, built into Salesforce's Agentforce 360 Platform, give organizations granular visibility into every action their AI agents take, every reasoning step they follow, and every guardrail they trigger. The move comes as businesses grapple with a fundamental tension in AI adoption — the technology promises massive efficiency gains, but executives remain wary of autonomous systems they can't fully understand or control."You can't scale what you can't see," [...]
Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in [...]
As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning its [...]
While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]
Salesforce on Tuesday launched an entirely rebuilt version of Slackbot, the company's workplace assistant, transforming it from a simple notification tool into what executives describe as a fully [...]
Presented by Salesforce Vibe coding — the fast-growing trend of using generative AI to spin up code from plain-language prompts — is quick, creative, and great for instant prototypes. But many arg [...]
Presented by SalesforceIn 2025, Salesforce conducted a series of C-suite research studies to capture if and how top decision-makers are building an agentic AI strategy. While the research shows positi [...]
Salesforce Inc. is expanding its artificial intelligence platform with new data management and governance capabilities, aiming to address what the company says is a crisis in enterprise AI adoption wh [...]
Chronosphere, a New York-based observability startup valued at $1.6 billion, announced Monday it will launch AI-Guided Troubleshooting capabilities designed to help engineers diagnose and fix producti [...]
Microsoft assigned CVE-2026-21520, a CVSS 7.5 indirect prompt injection vulnerability, to Copilot Studio. Capsule Security discovered the flaw, coordinated disclosure with Microsoft, and the patch was [...]