Airbnb is testing out AI search with a 'small percentage' of users
Airbnb plans to double down on artificial intelligence to improve its user experience for both guests and hosts. During a fourth-quarter earnings call, Airbnb's CEO, Brian Chesky, said the company is building an "AI-native experience" aimed at helping guests book trips, assisting hosts with their listings, and running the company more efficiently. According to Chesky, there's an AI search tool to help guests book trips that's live for a small percentage of users right now.<br /> In a shareholder letter posted on Airbnb's website, the company said it's conducting early testing with an AI-powered search that is "focused on giving guests a more natural way to describe what they’re looking for, and ask questions about the listing and location.&qu [...]
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