Lyft uses Anthropic's Claude chatbot to handle user complaints
Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first," the two said in a joint press release.<br /> If you're a frequent Lyft rider, you can see the early results of that collaboration when you go through the company's customer care AI assistant, which features integration with Anthrophic's Claude chatbot. According to Lyft, the tool is already helping to resolve thousands of customer issues every day, and has reduced average resolution times by 87 percent.<br /> Moving forward, Lyft plans to integrate Anthropic's tech across its business. As part of [...]
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Anthropic’s Claude can now control your Mac, escalating the fight to build AI agents that actually do work
Anthropic on Monday launched the most ambitious consumer AI agent to date, giving its Claude chatbot the ability to directly control a user's Mac — clicking buttons, opening applications, typin [...]
Anthropic's Claude Code can now read your Slack messages and write code for you
Anthropic on Monday launched a beta integration that connects its fast-growing Claude Code programming agent directly to Slack, allowing software engineers to delegate coding tasks without leaving the [...]
Anthropic ships major Claude Design overhaul with design system imports, code round-trips, and a fix for its token-burning problem
When Anthropic quietly released Claude Design in April as a "research preview," it generated the kind of instant traction most product teams dream about: more than one million users in its f [...]
Anthropic just launched Claude Design, an AI tool that turns prompts into prototypes and challenges Figma
Anthropic today launched Claude Design, a new product from its Anthropic Labs division that allows users to create polished visual work — designs, interactive prototypes, slide decks, one-pagers, an [...]
Anthropic launches Cowork, a Claude Desktop agent that works in your files — no coding required
Anthropic released Cowork on Monday, a new AI agent capability that extends the power of its wildly successful Claude Code tool to non-technical users — and according to company insiders, the team b [...]
Anthropic launches Claude Tag, replacing its Slack app with a persistent AI teammate that learns, monitors and works autonomously
Anthropic on Tuesday launched Claude Tag, a new product that embeds its most advanced AI model directly inside Slack as a persistent, shared teammate that anyone on a team can delegate work to by simp [...]
Is Anthropic 'nerfing' Claude? Users increasingly report performance degradation as leaders push back
A growing number of developers and AI power users are taking to social media to accuse Anthropic of degrading the performance of Claude Opus 4.6 and Claude Code — intentionally or as an outcome of c [...]
Anthropic brings Claude Cowork to mobile and web as usage data shows most users aren’t coding
Anthropic on Tuesday launched Claude Cowork on mobile and web, expanding a tool that has quietly become the company's bridge between the developer-centric world of AI coding agents and the far la [...]