2025-02-06
Lyft uses Anthropic's Claude chatbot to handle user complaints
Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first," the two said in a joint press release.
If you're a frequent Lyft rider, you can see the early results of that collaboration when you go through the company's customer care AI assistant, which features integration with Anthrophic's Claude chatbot. According to Lyft, the tool is already helping to resolve thousands of customer issues every day, and has reduced average resolution t [...]
Rating
Innovation
Pricing
Technology
Usability
We have discovered similar tools to what you are looking for. Check out our suggestions for similar AI tools.
2025-02-10
Lyft aims for a 2026 Dallas launch of its first Mobileye robotaxis
Lyft is scrambling to compete as Uber racks up autonomous vehicle (AV) partners. On Monday, Lyft said it partnered with Japanese conglomerate Marubeni to bring robotaxis to Dallas roads as soon as nex [...]
2025-07-31
Lyft completes its $197 million acquisition of Europe's Freenow
Lyft has received the required regulatory clearance to finalize its acquisition of the European app-based taxi company Freenow. First announced back in April, Lyft’s approximately $197 million agree [...]
2025-05-22
Anthropic’s Claude Opus 4 model can work autonomously for nearly a full workday
Anthropic kicked off its first-ever Code with Claude conference today with the announcement of a new frontier AI system. The company is calling Claude Opus 4 the best coding model in the world. Accord [...]
2025-07-23
Uber will help pair women riders and drivers in the US
Uber has announced that Women Preferences, a feature which will allow women riders to be matched exclusively with women drivers and vice versa, is being tested in the US. This feature was first launch [...]
2025-06-20
NYC proposes 5 percent raise for rideshare drivers in a bid to appease Uber and Lyft
New York City's Taxi and Limousine Commission (TLC) have settled on new minimum-wage rules for rideshare drivers, Bloomberg reports. Drivers will receive a five percent raise under the new propos [...]
2025-08-04
Lyft and Baidu plan to bring their robotaxis to the UK and Germany next year
Lyft and Baidu have shed more light on their plan for a worldwide fleet of autonomous vehicles. After the first rollouts — which are earmarked for Asia and the Middle East later this year — the co [...]