2025-02-06
Lyft uses Anthropic's Claude chatbot to handle user complaints
Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first," the two said in a joint press release.
If you're a frequent Lyft rider, you can see the early results of that collaboration when you go through the company's customer care AI assistant, which features integration with Anthrophic's Claude chatbot. According to Lyft, the tool is already helping to resolve thousands of customer issues every day, and has reduced average resolution t [...]
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2025-02-10
Lyft aims for a 2026 Dallas launch of its first Mobileye robotaxis
Lyft is scrambling to compete as Uber racks up autonomous vehicle (AV) partners. On Monday, Lyft said it partnered with Japanese conglomerate Marubeni to bring robotaxis to Dallas roads as soon as nex [...]
2025-01-22
Google is investing another billion dollars in Anthropic
Google has decided to invest another billion into Anthropic, four sources told the Financial Times, bringing its total sunk cost to more than three billion dollars. Both companies have declined to com [...]
2025-01-03
Anthropic agrees to work with music publishers to prevent copyright infringement
Anthropic has partly resolved a legal disagreement that saw the AI startup draw the ire of the music industry. In October 2023, a group of music publishers, including Universal Music and ABKCO, filed [...]
2025-02-06
OpenAI co-founder John Schulman has left Anthropic after less than a year
Less than a year into his tenure at the company, OpenAI co-founder John Schulman is leaving Anthropic. The startup confirmed Schulman’s departure after The Information, Reuters and other publication [...]
2025-01-16
TikTok, Temu and more face complaints alleging GDPR violations in EU
Austrian privacy advocate NOYB has launched its first GDPR complaints against Chinese businesses. The organization has filed complaints against TikTok, Xiaomi, Shein, AliExpress, Temu and WeChat, alle [...]