Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M

One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer [...]

Netomi raises $110 million as Accenture and Adobe bet on AI for customer service

Netomi, the San Francisco-based startup building AI systems for enterprise customer service, said Thursday that it has raised $110 million in new funding in a round led by Accenture Ventures, with par [...]

How attackers hit 700 organizations through CX platforms your SOC already approved

CX platforms process billions of unstructured interactions a year: Survey forms, review sites, social feeds, call center transcripts, all flowing into AI engines that trigger automated workflows touch [...]

Microsoft says ungoverned AI agents could become corporate 'double agents.' Its fix costs $99 a month.

Microsoft today announced the general availability of Agent 365 and Microsoft 365 Enterprise 7, two products designed to bring security and governance to the rapidly growing population of AI agents op [...]

While everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months

While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]

Meta hires Assaf Keren from Qualtrics and PayPal as its new chief information security officer

Meta has hired Assaf Keren as its next chief information security officer, filling a vacancy created when Guy Rosen announced his departure in June after 13 years at the company. Keren joins this week [...]

OpenAI unveils Workspace Agents, a successor to custom GPTs for enterprises that can plug directly into Slack, Salesforce and more

OpenAI introduced a new paradigm and product today that is likely to have huge implications for enterprises seeking to adopt and control fleets of AI agent workers.Called "Workspace Agents," [...]

Resolve AI says the AI coding boom is breaking production systems. It wants to fix that.

Resolve AI, the production-operations startup backed by Greylock and Lightspeed Venture Partners, today announced a sweeping expansion of its platform that introduces always-on background agents, a re [...]

RSAC 2026 shipped five agent identity frameworks and left three critical gaps open

“You can deceive, manipulate, and lie. That’s an inherent property of language. It’s a feature, not a flaw,” CrowdStrike CTO Elia Zaitsev told VentureBeat in an exclusive interview at RSA Conf [...]