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2025-10-16
Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M
One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer [...]
2025-10-13
Salesforce bets on AI 'agents' to fix what it calls a $7 billion problem in enterprise software
As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning its [...]
2025-01-16
The best live TV streaming services to cut cable in 2025
Around ten years ago, as the price of cable rose to untenable heights, live TV streaming services arrived as the low-cost, contract-free antidote. The services are still blissfully easy to walk away f [...]
2025-10-12
We keep talking about AI agents, but do we ever know what they are?
Imagine you do two things on a Monday morning.First, you ask a chatbot to summarize your new emails. Next, you ask an AI tool to figure out why your top competitor grew so fast last quarter. The AI si [...]
2025-10-09
What MIT got wrong about AI agents: New G2 data shows they’re already driving enterprise ROI
Check your research, MIT: 95% of AI projects aren’t failing — far from it.According to new data from G2, nearly 60% of companies already have AI agents in production, and fewer than 2% actually fa [...]
2025-10-14
Visa just launched a protocol to secure the AI shopping boom — here’s what it means for merchants
Visa is introducing a new security framework designed to solve one of the thorniest problems emerging in artificial intelligence-powered commerce: how retailers can tell the difference between legitim [...]
2025-10-09
Zendesk launches new AI capabilities for the Resolution Platform, creating the ultimate service experience for all
Presented by ZendeskZendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk [...]
2025-10-01
Hopper's AI agent can book flights and cancel trips without human help
Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance i [...]
2025-10-09
Echelon's AI agents take aim at Accenture and Deloitte consulting models
Echelon, an artificial intelligence startup that automates enterprise software implementations, emerged from stealth mode today with $4.75 million in seed funding led by Bain Capital Ventures, targeti [...]