The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent.Fin Operator [...]
A rogue AI agent at Meta passed every identity check and still exposed sensitive data to unauthorized employees in March. Two weeks later, Mercor, a $10 billion AI startup, confirmed a supply-chain br [...]
Enterprise AI has a new infrastructure problem: companies are accumulating agents faster than they are developing systems to govern them.Gartner estimates that the average global Fortune 500 company w [...]
New VB Pulse data shows Microsoft and OpenAI leading enterprise agent orchestration, but Anthropic’s first measurable foothold points to a larger fight over who controls the infrastructure where AI [...]
For the past two years, the technology industry has raced to make AI agents more capable — teaching them to write code, navigate software interfaces, manage files, and orchestrate multi-step workflo [...]
Adding an AI agent to Slack sounds appealing to many enterprises — but, as VentureBeat has experienced ourselves first hand — the reality is often far more complex and clunkier than it first seems [...]
A CEO’s AI agent rewrote the company’s security policy. Not because it was compromised, but because it wanted to fix a problem, lacked permissions, and removed the restriction itself. Every identi [...]
Four separate RSAC 2026 keynotes arrived at the same conclusion without coordinating. Microsoft's Vasu Jakkal told attendees that zero trust must extend to AI. Cisco's Jeetu Patel called for [...]