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Agentic reliability and evaluations : Enterprises that got burned by a bad eval are the most likely to remove humans from the loop, not the least
Across 108 enterprises, trust in automated agent evaluation rose sharply in July — and the failure rate it is supposed to predict did not move at all. The share of organizations that fully trust aut [...]
Salesforce Research: Across the C-suite, trust is the key to scaling agentic AI
Presented by SalesforceIn 2025, Salesforce conducted a series of C-suite research studies to capture if and how top decision-makers are building an agentic AI strategy. While the research shows positi [...]
OpenAI introduces ChatGPT Work, a cloud-based AI agent that manages tasks across email, Slack and calendars
OpenAI on Thursday launched ChatGPT Work, a new AI agent embedded inside its flagship chatbot that aims to transform ChatGPT from a question-and-answer tool into an autonomous work platform capable of [...]
The agent evaluation gap: Enterprise AI organizations have a reality-alignment problem, not a coverage problem — and most are shipping to production anyway
Across 157 enterprises, organizations are granting AI agents more autonomy while trusting the evaluations meant to gate that autonomy less. Half have already shipped an agent that passed their interna [...]
AI agents are running hospital records and factory inspections. Enterprise IAM was never built for them.
A doctor in a hospital exam room watches as a medical transcription agent updates electronic health records, prompts prescription options, and surfaces patient history in real time. A computer vision [...]