2025-10-01
Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance in AI-powered automation for the trillion-dollar travel industry.
The new system, called HTS Assist, can conduct entire customer service conversations through voice or chat, accessing airline booking systems to cancel flights, process refunds, and even book replacement accommodations — all without human intervention.
In demonstrations with VentureBeat, the AI agent seamlessly navigated complex scenarios like rebooking missed connections and arranging rental cars, completing transactions th [...]
2025-10-01
Microsoft’s multi-agent framework, AutoGen, acts as the backbone for many enterprise projects, particularly with the release of AutoGen v0.4 in January. However, the company aims to harmonize all o [...]
2025-10-06
OpenAI launched an agent builder that the company hopes will eliminate fragmented tools and make it easier for enterprises to utilize OpenAI’s system to create agents. AgentKit, announced during Ope [...]
2025-03-13
Meta has notched an early victory in its attempt to halt a surprise tell-all memoir from a former policy executive turned whistleblower. An arbitrator has sided with the social media company, saying t [...]