2025-10-01
Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance in AI-powered automation for the trillion-dollar travel industry.
The new system, called HTS Assist, can conduct entire customer service conversations through voice or chat, accessing airline booking systems to cancel flights, process refunds, and even book replacement accommodations — all without human intervention.
In demonstrations with VentureBeat, the AI agent seamlessly navigated complex scenarios like rebooking missed connections and arranging rental cars, completing transactions th [...]
2025-10-12
Imagine you do two things on a Monday morning.First, you ask a chatbot to summarize your new emails. Next, you ask an AI tool to figure out why your top competitor grew so fast last quarter. The AI si [...]
2025-10-16
Agents are the trendiest topic in AI today — and with good reason. Taking gen AI out of the protected sandbox of the chat interface and allowing it to act directly on the world represents a leap for [...]