Starbucks’ AI tool didn’t die in a pilot. It died in 11,300 stores.

Starbucks told NomadGo on 3 April that it was scrapping the AI inventory tool the Redmond startup had built for it. Within days the 30-person company cut a large part of its workforce, according to Ge [...]

Starbucks sets new speed goals after reports of 30 to 40-minute waits

Starbucks is on a mission to speed up its act, setting new goals to cut wait times for both drive-thru and mobile orders in an effort to win back customers and boost sales. Read more... [...]

Starbucks has to pay California driver $50 million over hot tea spill

Starbucks has been ordered to pay $50 million to a California delivery driver who suffered severe burns when a hot drink spilled onto his lap at a Los Angeles drive-through in Feb. 2020.Read more... [...]

Starbucks' CEO wants you to sit and stay awhile. His college coffeehouse could be the answer

In Starbucks (SBUX)’ most recent earnings call, CEO Brian Niccol hit on the company’s “Back to Starbucks” theme, an effort to return the chain to its roots.Read more... [...]

Starbucks stock sinks 7% because this earnings report was brutal

Starbucks (SBUX) has a “grande” problem: It disappointed across the board in its second-quarter earnings report, sending its stock falling as it missed key revenue and earnings estimates.Read more [...]

McDonald's snatches Starbucks' crown for the first time in a decade

McDonald’s is the world’s most valuable restaurant brand, dethroning Starbucks for the first time in a decade.Read more... [...]

Starbucks wants to be your 'third space' again — if you buy something

Starbucks wants customers to stay, sip, and linger longer – but only if they’re buying something. Read more... [...]

Target's price hikes, Walmart's China strategy, and Starbucks' tough love: Retail news roundup

Target’s CEO Brian Cornell warns that President Donald Trump’s looming tariffs will drive up prices on fruits and vegetables, as the retailer works to recapture the “Tarzhay” vibe. Meanwhile, [...]

Starbucks will serve up a new barista dress code to focus on this 'iconic' item

Starbucks (SBUX) is tweaking its dress code in an effort to showcase its “iconic green apron,” the company announced Tuesday.Read more... [...]