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2025-02-28
Engadget Podcast: iPhone 16e review and Amazon's AI-powered Alexa+
The keyword for the iPhone 16e seems to be "compromise." In this episode, Devindra chats with Cherlynn about her iPhone 16e review and try to figure out who this phone is actually for. Also, [...]
2025-06-15
Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios
Salesforce's new CRMArena-Pro benchmark reveals major challenges for AI agents in business contexts. Even top models like Gemini 2.5 Pro manage just a 58 percent success rate on single turns. Whe [...]
2025-03-06
Salesforce goes all in on AI agents and announces Agentforce 2dx
Salesforce announces Agentforce 2dx, new developer tools, and AI agent marketplace AgentExchange at TDX.<br /> The article Salesforce goes all in on AI agents and announces Agentforce 2dx appear [...]
2025-05-11
Microsoft finds API agents are faster but GUI agents more flexible
Microsoft researchers have compared API-based and GUI-based AI agents, finding that each approach has distinct strengths and that the two can work well together.<br /> The article Microsoft find [...]
2025-03-07
Study finds AI search engines struggle with news attribution
A new study reveals major problems with how AI search engines handle news citations, even when they have formal agreements with publishers.<br /> The article Study finds AI search engines strugg [...]
2025-03-17
New Survey Finds Balancing AI’s Ease of Use with Trust is Top of Business Leaders Minds
A recent CIO report revealed that enterprises are investing up to $250 million in AI despite struggling to prove ROI. Business leaders are on a quest for productivity, but with new technology integrat [...]
2025-07-08
Salesforce aims to control data flow as companies move toward agent-driven enterprise software
MuleSoft, a Salesforce subsidiary, is rolling out new agent interface standards (MCP and A2A) aimed at bringing autonomous AI agents into enterprise IT.<br /> The article Salesforce aims to cont [...]