Intercom is taking an unusual gamble for a legacy software company: building its own AI model.The 15-year-old, Dublin, Ireland-based massive customer service platform announced Fin Apex 1.0 on Thursda [...]
The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent.Fin Operator [...]
There’s an understandable and undeniable pall hanging over The Last of Us after last week’s shocker. And it’s the calm before the storm that’ll make up the rest of the season: Ellie and Dina [...]