2025-10-15

Halliday Glasses review: Ambitious smart glasses with frustrating flaws

Every now and then, you review a product you can’t get along with in any way, shape or form. Sometimes, it’s about the quality of the hardware, but more often it’s about the philosophy of its ma [...]

2025-10-16

Amazon and Chobani adopt Strella's AI interviews for customer research as fast-growing startup raises $14M

One year after emerging from stealth, Strella has raised $14 million in Series A funding to expand its AI-powered customer research platform, the company announced Thursday. The round, led by Bessemer [...]

2025-01-16

The best live TV streaming services to cut cable in 2025

Around ten years ago, as the price of cable rose to untenable heights, live TV streaming services arrived as the low-cost, contract-free antidote. The services are still blissfully easy to walk away f [...]

2025-10-09

Zendesk launches new AI capabilities for the Resolution Platform, creating the ultimate service experience for all

Presented by ZendeskZendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk [...]

2025-10-13

Salesforce bets on AI 'agents' to fix what it calls a $7 billion problem in enterprise software

As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning its [...]

2025-11-04

Inside Zendesk’s dual AI leap: From reliable agents to real-time intelligence with GPT-5 and HyperArc

Presented by ZendeskAgentic AI is currently transforming three key areas of work — creative, coding, and support — says Shashi Upadhyay, president of engineering, AI, and product at Zendesk. But h [...]

2025-09-03

reMarkable’s Paper Pro Move is a pocketable version of its e-paper tablet

reMarkable knows you’d like to use its e-paper tablet on the go, but the size of its current products don’t make that easy. To address this, it’s launching a smaller, pocket-sized version of its [...]

2025-10-20

Agentic AI security breaches are coming: 7 ways to make sure it's not your firm

AI agents – task-specific models designed to operate autonomously or semi-autonomously given instructions — are being widely implemented across enterprises (up to 79% of all surveyed for a PwC rep [...]

2025-10-01

Hopper's AI agent can book flights and cancel trips without human help

Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance i [...]