I had a terrible travel experience earlier this week, trying to get from New York’s LaGuardia Airport back down the east coast to my home airport in North Carolina. And I wasn’t alone. My misery was due to a massive summer storm front that swept eastward, causing damage and delays from the Ohio Valley to the Atlantic. That heavy weather threat triggered a last minute cancellation of my original flight, a unilateral overnight rebooking by American Airlines, being pushed to partner USAirways, routed to an airport other than my original destination, then charged nearly twice the price of the flight for an economy rental car to drive the two hours home (all of this for the second time this year). And I didn’t get a pizza from the captain as some lucky fliers did. [...]
Perhaps one of the most surprising things about the Apple Silicon era is how quickly Apple now updates its products. Take the iPad Air, for example. It’s been less than two years since the company r [...]
If you’ve picked up an iPad in the last five years or so, the new iPad Air will not surprise you. It is, in every way but one, identical to the iPad Air that Apple released last spring. The only dif [...]
Apple unveiled a new MacBook Air today, and apart from the new M5 chip, things don’t look remarkably different. Sure, it’s getting a mild refresh, but maybe not in the way most people would want. [...]
Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance i [...]