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Destination

2025-10-21

Yelp is getting more AI, including an upgraded chatbot

AI is the star of Yelp's fall product update. The review site has updated Yelp Assistant, its chatbot to answer users' questions, rolling the tool out for all business categories. Its responses will draw on information from the business' website as well as posts by other Yelp users. The chatbot will also remember past queries and preferences when it's used for finding services. Saved information can be managed in the Yelp app under Yelp Assistant memory settings.


Yelp has been pushing more artificial intelligence into its platform, adding Review Insights in December and announcing Discover Copy

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Destination

2025-04-29

Yelp will use AI to help restaurants answer calls and make phone reservations

Yelp has announced new AI-powered call answering features for restaurants and services as part of its Spring Product Release. With the service, currently under development, the company hopes that &quo [...]

Match Score: 130.48

Destination

2025-03-07

How Yelp reviewed competing LLMs for correctness, relevance and tone to develop its user-friendly AI assistant

Yelp found that when it first launched a GPT-4o-powered AI chatbot, usage rates dropped. But training it to sound like a human changed that. [...]

Match Score: 37.39

cnet

2025-07-30

Your Next Yelp Reviews May Include an AI Video – With a Catch

Restaurant rating hub Yelp is now using AI videos to sum up restaurant reviews, but you may want to be careful what you post. [...]

Match Score: 35.24

Destination

2025-07-25

Alexa+ preview: An almost philosophical exercise

“Alexa, I need to write a review about you.”<br /> “Oh, a review? I’m intrigued! What’s the occasion? I’d love to hear what you think.”<br /> “There’s no occasion, this i [...]

Match Score: 33.67

cnet

2025-10-21

Yelp Revamp Includes Expanded Chatbot Assistant, Menu Vision and More

The update adds natural-language search and an AI assistant and introduces call answering for restaurants and other businesses. [...]

Match Score: 27.98

Destination

2025-10-29

Yelp’s AI assistant promises instant answers, but user reviews are still the real draw

Yelp’s AI-powered Assistant now offers conversational answers, but it's the user reviews that people love. [...]

Match Score: 23.49

Destination

2025-09-18

iPhone 17 review: Closer to Pro

For years, the “regular” iPhone received hand-me-downs from the Pro models. This was less so with the iPhone 16 and 16 Plus, but the trickle-down philosophy was still there to a degree. For 2025 a [...]

Match Score: 23.25

Destination

2025-09-16

Another lawsuit blames an AI company of complicity in a teenager's suicide

Another family has filed a wrongful death lawsuit against popular AI chatbot tool Character AI. This is the third suit of its kind after a 2024 lawsuit, also against Character AI, involving the suicid [...]

Match Score: 21.50

Destination

2025-02-26

Everything announced at Amazon's Alexa+ AI event

Amazon held its first major product event of the year on Wednesday and, as expected, it was largely about Alexa. The company first announced its next-gen, AI-powered voice assistant back in 2023, but [...]

Match Score: 21.18