Yelp's AI chatbot can now make your dinner reservation
Every business seems to think that its customers want more AI. Yelp is the latest to add more artificial intelligence tools. The review site has upgraded its Yelp Assistant, an agentic AI chatbot, to work across all of Yelp's categories. Yelp Assistant was initially launched in 2024 with a limited scope and then expanded in 2025.With the latest update to its chatbot, Yelp Assistant can handle natural language queries for finding a specific local business. It can also be used to take some additional actions, such as making a restaurant reservation or ordering takeout. Yelp's spring product updates introduced new third-party integrations with Vagaro, ZocDoc and Calendly. Yelp Assistant can also use these integrated services for booking appointments in related fields. The chatbot n [...]
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