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Hopper's AI agent can book flights and cancel trips without human help
Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance i [...]
Booking.com’s agent strategy: Disciplined, modular and already delivering 2× accuracy
When many enterprises weren’t even thinking about agentic behaviors or infrastructures, Booking.com had already “stumbled” into them with its homegrown conversational recommendation system. < [...]
As enterprises confront AI agent sprawl, xpander wants them to own their own control and context layer
Enterprise AI has a new infrastructure problem: companies are accumulating agents faster than they are developing systems to govern them.Gartner estimates that the average global Fortune 500 company w [...]
Workday says hackers used social engineering to access personal data during a breach
Human resources technology company Workday has confirmed that a data breach has affected its third-party CRM platform. In a blog post announcing the breach, the company said that a social engineering [...]
OpenAI unveils Workspace Agents, a successor to custom GPTs for enterprises that can plug directly into Slack, Salesforce and more
OpenAI introduced a new paradigm and product today that is likely to have huge implications for enterprises seeking to adopt and control fleets of AI agent workers.Called "Workspace Agents," [...]
The AI agent bottleneck isn't model performance — it's permissions
Enterprise AI agents are stalling — not because of model performance, but because of permissioning. Every agentic workflow eventually hits the same wall: what is this agent allowed to touch, on whos [...]
The Google Search of AI agents? Fetch launches ASI:One and Business tier for new era of non-human web
Fetch AI, a startup founded and led by former DeepMind founding investor, Humayun Sheikh, today announced the release of three interconnected products designed to provide the trust, coordination, and [...]
Microsoft says ungoverned AI agents could become corporate 'double agents.' Its fix costs $99 a month.
Microsoft today announced the general availability of Agent 365 and Microsoft 365 Enterprise 7, two products designed to bring security and governance to the rapidly growing population of AI agents op [...]
Upwork study shows AI agents excel with human partners but fail independently
Artificial intelligence agents powered by the world's most advanced language models routinely fail to complete even straightforward professional tasks on their own, according to groundbreaking re [...]