For the past year, enterprise decision-makers have faced a rigid architectural trade-off in voice AI: adopt a "Native" speech-to-speech (S2S) model for speed and emotional fidelity, or stick [...]
Across 108 enterprises, trust in automated agent evaluation rose sharply in July — and the failure rate it is supposed to predict did not move at all. The share of organizations that fully trust aut [...]
In a world where notifications persistently compete for our attention, distraction-free ereaders and writing tablets have found an audience. Putting your phone, laptop or iPad aside and curling up wit [...]