One AI module faked 86% of a pipeline's accuracy gains by feeding another the answers

A retrieval-augmented generation (RAG) system is built to answer strictly from the documents it retrieves. But when engineers optimize these AI pipelines end-to-end, the reader module can learn a shor [...]

Serval’s super agent Catalyst creates roving background agents to identify and fix IT issues before they’re ticketed

Serval is making Catalyst, its AI agent for building enterprise automations, generally available Thursday and enabling it by default for customers — allowing teams of AI agents to decide what should [...]

CES: So very big, so little sustainability tech

Every third booth at CES showed off some new AI product or other. If you wanted to find a robotic lawn mower, throw a rock. Humanoid robots, smart locks and super thin TVs were everywhere. But if you [...]

Amazon’s AI push is undermining its sustainability goals

Amazon’s decarbonization goals are being undermined by its push to be a leader in generative AI. Its most recent sustainability report concedes its overall carbon emissions grew for the first time s [...]

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same fo [...]

We keep talking about AI agents, but do we ever know what they are?

Imagine you do two things on a Monday morning.First, you ask a chatbot to summarize your new emails. Next, you ask an AI tool to figure out why your top competitor grew so fast last quarter. The AI si [...]

Why supply chains are the proving ground for automation‑led iPaaS

Presented by EdgeverveSupply chains are where legacy integration models reach their limits. As partner networks expand and operational volatility increases, traditional middleware is buckling under co [...]

Rethinking AEO when software agents navigate the web on behalf of users

For more than two decades, digital businesses have relied on a simple assumption: When someone interacts with a website, that activity reflects a human making a conscious choice. Clicks are treated as [...]

Vibe coding with overeager AI: Lessons learned from treating Google AI Studio like a teammate

Most discussions about vibe coding usually position generative AI as a backup singer rather than the frontman: Helpful as a performer to jump-start ideas, sketch early code structures and explore new [...]