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Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents
Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in [...]
Salesforce bets on AI 'agents' to fix what it calls a $7 billion problem in enterprise software
As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning its [...]
Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI
Salesforce on Tuesday launched an entirely rebuilt version of Slackbot, the company's workplace assistant, transforming it from a simple notification tool into what executives describe as a fully [...]
While everyone talks about an AI bubble, Salesforce quietly added 6,000 enterprise customers in 3 months
While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% [...]
Salesforce launches AI 'trust layer' to tackle enterprise deployment failures plaguing 80% of projects
Salesforce Inc. is expanding its artificial intelligence platform with new data management and governance capabilities, aiming to address what the company says is a crisis in enterprise AI adoption wh [...]
Salesforce Agentforce Observability lets you watch your AI agents think in real time
Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to han [...]
Slack adds 30 AI features to Slackbot, its most ambitious update since the Salesforce acquisition
Slack today announced more than 30 new capabilities for Slackbot, its AI-powered personal agent, in what amounts to the most sweeping overhaul of the workplace messaging platform since Salesforce acqu [...]
Tome's founders ditch viral presentation app with 20M users to build AI-native CRM Lightfield
Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by [...]
Salesforce Research: Across the C-suite, trust is the key to scaling agentic AI
Presented by SalesforceIn 2025, Salesforce conducted a series of C-suite research studies to capture if and how top decision-makers are building an agentic AI strategy. While the research shows positi [...]