2025-06-15
Salesforce's new CRMArena-Pro benchmark reveals major challenges for AI agents in business contexts. Even top models like Gemini 2.5 Pro manage just a 58 percent success rate on single turns. When the dialog gets longer, performance drops to 35 percent.
The article Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios appeared first on Discover Copy
2025-10-02
Salesforce Inc. is expanding its artificial intelligence platform with new data management and governance capabilities, aiming to address what the company says is a crisis in enterprise AI adoption wh [...]
2025-10-01
Hopper Technology Solutions launched a breakthrough artificial intelligence system Wednesday that can autonomously handle complex travel customer service issues from start to finish, a major advance i [...]
2025-10-01
Slack is fundamentally reshaping how artificial intelligence agents access and use enterprise data, launching new platform capabilities that allow developers to tap directly into the rich conversation [...]
2025-08-18
Human resources technology company Workday has confirmed that a data breach has affected its third-party CRM platform. In a blog post announcing the breach, the company said that a social engineering [...]
2025-10-07
For many enterprises, there continue to be barriers to fully adopting and benefiting from agentic AI.IBM is betting the blocker isn't building AI agents but governing them in production.At its Te [...]
2025-03-06
Salesforce announces Agentforce 2dx, new developer tools, and AI agent marketplace AgentExchange at TDX.<br /> The article Salesforce goes all in on AI agents and announces Agentforce 2dx appear [...]
2025-10-06
OpenAI launched an agent builder that the company hopes will eliminate fragmented tools and make it easier for enterprises to utilize OpenAI’s system to create agents. AgentKit, announced during Ope [...]