Destination

2025-06-15

Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios


Salesforce's new CRMArena-Pro benchmark reveals major challenges for AI agents in business contexts. Even top models like Gemini 2.5 Pro manage just a 58 percent success rate on single turns. When the dialog gets longer, performance drops to 35 percent.


The article Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios appeared first on Discover Copy

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