2025-07-18

Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service. [...]

2025-07-17

OpenAI’s new ChatGPT agent reasons, researches, and run its own computer

The hybrid agent blends capabilities from OpenAI’s earlier Operator and Deep Research tools, combining web access, automation, and in-depth analysis. [...]

2025-07-17

AI Agents: the next big phase of artificial intelligence

AI agents are reshaping ways of working, but the real opportunity lies in businesses achieving large-scale automation. [...]

2025-07-17

OpenAI’s new ChatGPT agent reasons, researches, and runs its own computer

The hybrid agent blends capabilities from OpenAI’s earlier Operator and Deep Research tools, combining web access, automation, and in-depth analysis. [...]

2025-07-15

Lucid will add hands-free driving options later this month

Lucid is about to roll out its first hands-free features. On July 30, Lucid Air sedan owners with the DreamDrive Pro add-on will get automated drive assist and lane-change features. If you have a Grav [...]

2025-07-14

AI and automation are here to settle ROI questions of analytics

How AI and automation settle analytics ROI questions. [...]

2025-07-11

Intel is spinning off its AI robotics unit with a $50 million funding round

Intel spinoff RealSense aims to "meet increased demand" for humanoid robots, as tech deepens its bet on automation [...]

2025-07-09

IBM unveils first new Power servers for years to boost AI and security

IBM says Power11 servers are perfect for AI and automation, with zero planned downtime and quantum-safe cryptography. [...]

2025-07-02

French-Swiss software merger to mint Europe’s latest unicorn

French software firm LumApps is set to merge with Swiss counterpart Beekeeper in a deal that will create a new business valued at over $1bn. LumApps, which calls itself an “intranet super app,” of [...]