Serval’s super agent Catalyst creates roving background agents to identify and fix IT issues before they’re ticketed

Serval is making Catalyst, its AI agent for building enterprise automations, generally available Thursday and enabling it by default for customers — allowing teams of AI agents to decide what should [...]

Private Internet Access VPN review: Both more and less than a budget VPN

I came into this review thinking of Private Internet Access (PIA) as one of the better VPNs. It's in the Kape Technologies portfolio, along with the top-tier ExpressVPN and the generally reliable [...]

Why supply chains are the proving ground for automation‑led iPaaS

Presented by EdgeverveSupply chains are where legacy integration models reach their limits. As partner networks expand and operational volatility increases, traditional middleware is buckling under co [...]

How to turn your old iPhone into an alarm clock

Getting a new phone might leave you wondering what to do with your old one. Trading it in, particularly for credit towards your new handset, is ideal and could make a future refurbished shopper happy. [...]

Rethinking AEO when software agents navigate the web on behalf of users

For more than two decades, digital businesses have relied on a simple assumption: When someone interacts with a website, that activity reflects a human making a conscious choice. Clicks are treated as [...]

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same fo [...]

We keep talking about AI agents, but do we ever know what they are?

Imagine you do two things on a Monday morning.First, you ask a chatbot to summarize your new emails. Next, you ask an AI tool to figure out why your top competitor grew so fast last quarter. The AI si [...]

How SAP Cloud ERP enabled Western Sugar’s move to AI-driven automation

Presented by SAPTen years ago, Western Sugar made a decision that would prove prescient: move from on-premise SAP ECC to SAP S/4HANA Cloud Public Edition. At the time, artificial intelligence wasn [...]

SpaceXAI's Grok Bot turns agents into persistent digital coworkers that can operate your apps for $120-per-month

SpaceXAI, the division of SpaceX formerly known as xAI, is launching an early beta version of Grok Bot, a new agent designed to move AI assistants beyond answering prompts and toward continuously exec [...]