Kore.ai launches Artemis AI agent platform, expands challenge to Microsoft and Salesforce

Kore.ai on Wednesday launched what amounts to a ground-up reinvention of its core technology: the Artemis edition of its Agent Platform, a system designed to let enterprises build, govern, and optimiz [...]

Resolve AI says the AI coding boom is breaking production systems. It wants to fix that.

Resolve AI, the production-operations startup backed by Greylock and Lightspeed Venture Partners, today announced a sweeping expansion of its platform that introduces always-on background agents, a re [...]

AI is reshaping the finance industry, but governance concerns remain front of mind for CFOs

Artificial intelligence is set to reshape how finance teams operate, but many finance leaders remain cautious about how far automation should go. [...]

Next boss says 'dramatic' fall in entry-level roles could cause job market chaos — Lord Wolfson says fall highlights 'the crisis is in youth unemployment at the moment'

Next CEO criticizes government policies for making it costlier to employ entry-level workers, while retail stores employ more automation. [...]

DataGrail report finds your vendor may be sending data to AI models you never approved

The data processing agreement (DPA) — the bedrock contract companies use to evaluate how vendors handle personal data — can no longer be trusted at face value. That is the central, and arguably mo [...]

Talkdesk wants its AI agents to call your customers before they call you

Talkdesk has launched proactive AI agents designed specifically for retail and financial services, moving the company from a platform that handles inbound customer queries to one that initiates outbou [...]

Daylight expands MDR into Claude Enterprise to address emerging AI security risks

As enterprises race to embed generative AI into daily operations, security teams are confronting a new category of threats that traditional monitoring systems were never designed to handle. From AI-po [...]

One in four UK government computer systems are running on outdated technology — with taxpayers footing the bill for any failures

Legacy IT is costing the UK government £45 billion annually, and that’s before you factor in the savings made possible by AI and automation. [...]

JD.com’s founder vows to protect 900,000 jobs from AI. His warehouse strategy says otherwise.

Liu Qiangdong’s pledge to safeguard JD.com’s workforce from automation sits uncomfortably with his own ‘unmanned era’ vision and a flagship warehouse already running on four employees. Liu Qia [...]