2025-10-09
Zendesk launches new AI capabilities for the Resolution Platform, creating the ultimate service experience for all
Presented by ZendeskZendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk [...]
2025-10-09
Echelon's AI agents take aim at Accenture and Deloitte consulting models
Echelon, an artificial intelligence startup that automates enterprise software implementations, emerged from stealth mode today with $4.75 million in seed funding led by Bain Capital Ventures, targeti [...]
2025-10-09
The next AI battleground: Google’s Gemini Enterprise and AWS’s Quick Suite bring full-stack, in-context AI to the workplace
The friction of having to open a separate chat window to prompt an agent could be a hassle for many enterprises. And AI companies are seeing an opportunity to bring more and more AI services into one [...]
2025-10-09
What MIT got wrong about AI agents: New G2 data shows they’re already driving enterprise ROI
Check your research, MIT: 95% of AI projects aren’t failing — far from it.According to new data from G2, nearly 60% of companies already have AI agents in production, and fewer than 2% actually fa [...]
2025-10-09
Capturing the trillion dollar opportunity with autonomous professional services
Presented by CertiniaEvery professional services leader knows the feeling: a pipeline full of promising deals, but a bench that’s already stretched thin. That’s because growth has always been tied [...]
2025-10-08
'A wake-up call': Shocking AI survey finds clients of most photographers don't notice any difference in AI-edited work - and that's making these professionals less stressed
Most clients fail to notice AI-edited photos, marking a turning point where automation enhances creativity instead of threatening it. [...]
2025-10-07
Has this stealth startup finally cracked the code on enterprise AI agent reliability? Meet AUI's Apollo-1
For more than a decade, conversational AI has promised human-like assistants that can do more than chat. Yet even as large language models (LLMs) like ChatGPT, Gemini, and Claude learn to reason, expl [...]
2025-10-07
Google's AI can now surf the web for you, click on buttons, and fill out forms with Gemini 2.5 Computer Use
Some of the largest providers of large language models (LLMs) have sought to move beyond multimodal chatbots — extending their models out into "agents" that can actually take more actions [...]