Dark Factories and the Future of Work: How AI-Driven Automation is Reshaping Manufacturing

In today’s fast-changing industrial world, AI-driven automation is no longer just a part of the future; it is happening right now. One of the most notable examples of this transformation is the rise [...]

Orchestration is the new challenge for CX in the age of AI agents

Presented by Tata Communications Enterprises are deploying AI agents, voice AI, and automation across messaging, voice, and digital channels faster than the architecture meant to support it. Most of t [...]

AI agents can talk — orchestration is what makes them work together

Rather than asking how AI agents can work for them, a key question in enterprise is now: Are agents playing well together? This makes orchestration across multi-agent systems and platforms a critical [...]

The Morning After: Samsung’s Galaxy XR enters the chat

This week, Samsung showed off Galaxy XR, its Vision Pro-troubling headset, and you can bet we’ve done a deep dive. Sam Rutherford got one of these strapped to his head and has plenty of feelings abo [...]

New report leaks Amazon's proposed mass-automation plans

Amazon is reportedly moving towards an era of unprecedented automation that would put half a million jobs in the US at risk. According to a series of interviews and internal documents referenced in an [...]

Bright Machines says its new hybrid robot cell could help solve a major AI infrastructure bottleneck

Bright Machines wants to solve one of the least glamorous but most consequential problems in the AI buildout: what happens to quality data when a human being has to touch the production line.The San F [...]

Is agentic AI ready to reshape Global Business Services?

Presented by EdgeVerveBefore addressing Global Business Services (GBS), let’s take a step back. Can agentic AI, the type of AI able to take goal-driven action, transform not just GBS but any kind of [...]

Morgan Stanley cut its riskiest reconciliation job in half — by making its agents less autonomous

Most enterprise AI deployments so far have focused on coding assistants and customer service bots. Morgan Stanley has deployed agents in one of banking's most accuracy-critical, deadline-driven w [...]

Why Agentic Document Extraction Is Replacing OCR for Smarter Document Automation

For many years, businesses have used Optical Character Recognition (OCR) to convert physical documents into digital formats, transforming the process of data entry. However, as businesses face more co [...]