2025-10-09
Zendesk launches new AI capabilities for the Resolution Platform, creating the ultimate service experience for all
Presented by ZendeskZendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to generate about $200 million in AI-related revenue this year, double [...]
2025-10-09
What MIT got wrong about AI agents: New G2 data shows they’re already driving enterprise ROI
Check your research, MIT: 95% of AI projects aren’t failing — far from it.According to new data from G2, nearly 60% of companies already have AI agents in production, and fewer than 2% actually fail once deployed. That paints a very different picture from recent academic fore [...]
2025-10-09
Sony's WH-1000XM5 headphones drop to $250 for Prime Day
You can get Sony's WH-1000XM5 wireless headphones for $250 in a limited time deal for Amazon Prime Day. That's $150 off its launch price, $50 off its regular Amazon list price and only a cent more than its all-time low of $249.99. While the model was released a few year [...]
